Skip Navigation
Skip Main
Matt Dziak

Matt Dziak

Feb 26, 2021

4 minute read

Fleet Management Blog

The Cost of Distracted Driving and its Impact on Fleets

Distracted driving is a difficult issue for fleets to solve. It's also considered one of the leading causes of accidents, but fleets can take the necessary steps to promote driver safety and avoid costly results.


By: Connor Palumbo, Marketing Manager at Nocell Technologies

Distracted Driving Over the Last Decade

As a fleet manager, you probably have heard or seen details of distracted driving incidents in the industry or experienced an incident in your fleet first hand. The possibility of multi-million-dollar nuclear verdicts and soaring insurance premiums can stifle any organization.

Cellphone use while driving has increased from 0.6 percent of all drivers in 2009 to 9.7 percent of all drivers in 2018, according to the IIHS. Many factors contribute to an increased likelihood of commercial drivers using their cell phones while driving including:

  • Extended time on the road
  • Frustration with traffic
  • Boredom
  • Staying socially connected
  • Internal and external pressure to be productive while driving

Technological advancements, especially in our mobile devices, have played a large part in the increase of distracted driving. As smartphone capabilities evolved, so has their usage while driving.

Text messaging is one of the leading culprits of distracted driving. For most, texting requires looking at a phone’s screen, typing and reading to confirm a message. It’s a process that dramatically hampers the ability to operate a vehicle safely. In a recent study, done by Arrive Alive, texting while driving increases the risk of a crash by 23 times.

Additionally, the average time one looks down at their phone while driving is five seconds. Driving at 55mph over a five-second span equates to the length of a football field where a driver’s eyes could be off of the road. Since cellphone use increases the chance of a safety-critical event by 165 percent, it’s imperative to work towards eliminating distractions to your drivers.

The True Cost and Impact on Your Fleet

Distracted driving incidents and accidents impact your fleet financially, legally and reputationally. The financial burden of crash-related expenses can be overwhelming. When a distracted driving crash occurs, it costs the employer on average $72,442.

Insurance Policies

Over the last decade, insurance rates in the fleet industry have increased by 10-15 percent year-over-year. Having accidents on your policy will compound these expenses. When drivers use cell phones while operating a vehicle, it can create serious liability issues for their employers. Under the legal theory of vicarious liability, employers are held responsible for collisions caused by their employees.

Some of the primary considerations underwriters look at while issuing your insurance policy is your overall fleet safety record, compliance history and any safety measures your fleet takes. Details of this criteria include:

  • Driver training programs
  • Proper vehicle maintenance
  • Implementation of Telematics devices and fleet tracking systems
  • Use of fleet safety technology
  • Historical safety records
  • Distracted driving incidents

Legal Ramifications

In most legal cases like these, cellphone records are the first item subpoenaed to determine whether the driver was distracted by their mobile device. This can lead to what everyone in the commercial fleet industry knows as nuclear verdicts.

These verdicts are not common, but the impact of only a handful can drive double-digit annual insurance inflation for the entire commercial fleet industry.

Additional Accident Expenses

Employers must consider the indirect costs of an accident. Some costs are not covered by insurance like loss of potential business, while other costs are sometimes incalculable, such as accident-related Worker’s Compensation and emotional distress to employees and their families. These add a massive cost multiplier to an organization for every dollar paid out by insurance.

According to the International Loss Control Institute (ICLI), uninsured losses range between $6.50 and $43 for every $1 paid out by insurance after a motor vehicle collision at work.

When it comes to reporting the total impact caused by distracted driving, we are still limited due to the under-reporting of the total information. The National Safety Council estimates that 27 percent of crashes were caused by cellphone use in 2015 when only 14 percent were reported by the NHTSA in 2015.


Take a Proactive Approach to Fleet Safety

Fleets need to take appropriate safety measures to protect their drivers, asset, and the communities they operate. This starts by actively working to curb the dangerous habit of cell phone use while driving. Organizations that implement safe driving policies and training programs are taking a step in the right direction.

Keep in mind, self-policing and retroactive policy enforcement are not enough. Even with devices that record and report when drivers are distracted, the enforcement of policy is retroactive. The best way to effectively eliminate the risk of distraction in the first place is a proactive solution.

Leveraging technology can also play a critical role in the promotion of distraction-free driving. Solutions like distracted driver management platforms, telematics devices and in-dash cameras are powerful tools for fleet managers. Pairing those with a fleet management software centralizes your critical fleet data to make analysis easier than ever.

See how Fleetio's platform can help you better manage your drivers, vehicles and equipment. Start your free trial or request a demo today!

About the Author

Matt Dziak
Matt Dziak

Content Marketing Manager

Matt is the Content Marketing Manager at Fleetio. If he's not developing strategies for new, engaging content, you can find him trying to develop his golf game.

Ready to get started?

Join thousands of satisfied customers using Fleetio

Questions? Call us at 1-800-975-5304