Case Studies

Environmental services company maintains fleet readiness with optimized maintenance processes. A&D Environmental provides specialized environmental services across multiple states. As Fleet and Safety Manager Dennis Winter explains, they have three main service areas: "We do waste management, industrial services and remediation work."

Their industrial services division is an important revenue generator, providing planned maintenance for customers' production lines during scheduled downtime. For these clients, every hour of unplanned downtime is costly: "For some of our customers, every day that the production line is down, it's costing them up to a million dollars a day," Dennis notes.

With such high stakes, A&D Environmental needs their specialized equipment ready and reliable at all times. "It's our responsibility to make sure that our equipment's on site, that it's running at peak performance, that we don't have any technicians standing around, and that we complete jobs on time, which provides great customer service."

Life Before Fleetio

A&D Environmental struggled with paper-based maintenance tracking that made information retrieval difficult and time-consuming. Their maintenance team faced significant challenges tracking parts, labor, and service issues across their diverse fleet. This inefficient system contributed to a high rate of vehicle breakdowns in the field (approximately 5%), resulting in costly downtime, towing expenses and compromised customer service.

Manual Processes

"Life before Fleetio here was basically all paper. So it was the old manual fill out the list, file it, and that's it. That's all you saw of it. And then it's just continuously over like that. So there was no quick access to information, so it was digging through files and hoping everything's up to date, hopefully got filed and didn't get filed underneath the wrong vehicle or anything. It was just a big manual process." - Dennis Winter, Fleet and Safety Manager

Communication Challenges

"The most complicated thing about our life before Fleetio would be tracking the parts, tracking the labor, tracking the issues. It's all of the above basically." - William Sidney Evans, Maintenance Manager

Reactive Prioritization

"We had a lot of breakdowns before this. On average it was probably around 5% out in the field that the vehicles were broken down." - Dennis Winter

Life With Fleetio + Geotab

With Fleetio, A&D Environmental transformed their maintenance operations by integrating telematics data from Geotab for real-time vehicle monitoring. This integration provides immediate visibility into vehicle issues, even for trucks operating up to five hours away from their base. The system enables proactive maintenance by automatically converting driver vehicle inspection reports into work orders, allowing the maintenance team to address potential problems before they cause breakdowns and ensuring safety issues are prioritized appropriately.

Smoother Operations

"Having Fleetio and Geotab allows us to be more productive and efficient." - William Sidney Evans

Cross-team Collaboration

"With Fleetio and Geotab, we're able to print out DVIRs. The DVIRs automatically go into Fleetio as an issue, so we can immediately assign work orders to it and address any safety issues immediately. What also helps is the telematics feed over into Fleetio from Geotab. So if we have a truck that's having issues, we can pull up the telematics and see how the truck is performing overall." - Dennis Winter

Proactive Fleet Management

"It helps our downtime because we can see the issues beforehand. We can see a problem before it becomes an issue." - William Sidney Evans

Impact & Results

A&D Environmental has drastically reduced vehicle breakdowns from 5% to nearly zero, saving an estimated $15,000-$20,000 annually in preventable downtime costs. The platform has helped A&D strengthen their reputation for reliability and best-in-class service, allowing them to command premium pricing in their market. Additionally, data-driven insights from Fleetio have improved their financial decision-making, enabling more accurate cost tracking, better equipment lifecycle management, and more precise job costing and pricing strategies.

Excellent Maintenance

"The biggest cost saving with Fleetio is just basically eliminating breakdowns. When you have breakdowns, you have to bring tow vehicles in, which is very expensive. You have trucks down on sites, which you're paying employees and not getting revenue from that. So that's been our biggest payback. As far as Fleetio, we hardly have any breakdowns now. Vehicles go out of here, they're dependable, they're reliable, and we don't have those extra non-essential costs coming back to us." - Dennis Winter

Improved Customer Experience

"We're not the cheapest solution in the market as far as the services we provide, but we strive to be best in class, and part of being best in class is having equipment that's reliable, that performs at the job site, can do the job that it's required to do. A lot of people are willing to pay that extra cost knowing that they've got a scheduled downtime, but they know A&D is gonna follow through and they're going to meet their commitment and the job's gonna be done right." - Dennis Winter

Better Data-Driven Decisions

"We now have data driving these processes. Our cost accountant may ask for fleet information on a vehicle or a group of vehicles, I can immediately send her over a report and she has that information within seconds." - Dennis Winter

"Beforehand, there was no data at all before Fleetio… We didn't really know if the vehicle was being profitable or if we were making profitability on the job. We kind of thought we were. And then with Fleetio, now we have data driven behind it. It makes us realize, ‘Hey, we're not charging enough for this piece of equipment,' or 'We can adjust our costs on this piece of equipment.' We have data behind our decision making now." - Dennis Winter